Effective Date: July 10, 2026
This policy governs how CineKrom Play Studio collects and uses data from filmmakers and content partners using studio.cinekrom.cloud.
Contents
CineKrom Play Studio ("Studio Portal") is operated by MensaSmoov Technologies and Solutions, LLC ("Company", "we", "us", "our"), doing business as CineKrom African Entertainment / CineKrom Play Studio, at studio.cinekrom.cloud.
This Privacy Policy applies specifically to filmmakers, producers, and production entities ("Filmmakers") who use the Studio Portal. Consumer privacy is covered by the separate CineKrom Play Privacy Policy at cinekrom.cloud/privacy.
Contact: management@cinekrom.cloud · North Carolina, USA
Identity & Professional Data: Legal name, professional alias, country of operation, primary professional role, IMDb or portfolio URL, company name, and company registration or tax ID.
Contact Information: Professional email address and, if provided, mobile phone number.
Financial Data: Payout method preference (Bank Wire, PayPal, or Mobile Money) and payout account details. Full bank account or card numbers are not stored by us — they are processed by Stripe.
Content & Metadata: Film files, poster images, trailers, synopsis, cast and crew credits, genre tags, and any metadata you submit through the Studio Portal.
Verification Documents: Government-issued ID and chain of title documentation submitted as part of the 8-stage filmmaker verification process. These documents are handled with heightened confidentiality.
Pipeline Data: Transcription outputs, copyright scan results, AI dubbing job status, and quality assurance logs generated by the AI pipeline for your submitted content.
Agreement Records: Digital signature, signature date, and IP address recorded at the time of agreement execution.
Communications: Support requests, pipeline queries, and any correspondence with the CineKrom team.
To verify your identity and professional credentials through the 8-stage approval process.
To create and manage your Studio Portal account and filmmaker profile.
To process content through the AI pipeline (transcription, copyright scan, translation, dubbing, Mux ingest).
To calculate, track, and pay your revenue share earnings via your chosen payout method.
To provide real-time analytics on views, engagement, and revenue on your dashboard.
To send transactional communications — pipeline status updates, payout confirmations, QA results.
To send SMS notifications if you have explicitly opted in — see Section 5.
To comply with legal and tax record-keeping obligations.
To improve our platform, AI pipeline, and filmmaker support services.
Contract: Processing is necessary to perform our obligations under the Filmmaker Distribution Agreement.
Legal Obligation: Retention of financial and tax records, and compliance with applicable data protection laws.
Legitimate Interests: Fraud prevention, platform security, copyright verification, and service improvement.
Consent: SMS notifications — you may withdraw consent at any time by replying STOP.
If you opt in during registration or via your Studio account settings, CineKrom Play may send you transactional SMS messages (pipeline queue movements, AI processing status flags, payout notifications, account alerts) and promotional messages (new platform features and announcements).
Consent is not a condition of account activation, content submission, or any payment.
Message and data rates may apply. Message frequency varies based on project tracking states.
Reply STOP to opt out at any time. Reply HELP for assistance.
We do not share, sell, or rent your mobile phone number or SMS consent data to any third party or affiliate for marketing purposes.
Film files you submit are stored on secure cloud infrastructure (Mux) for the purpose of delivery, transcoding, and AI dubbing. Files are accessible only to authorised CineKrom systems and staff.
Copyright scan results (copyright_report.json) are stored per submission and used solely to determine compliance status before content goes live.
Transcription and dubbed audio files are stored as pipeline outputs and associated with your filmmaker account.
You retain full copyright ownership of all submitted content. Storage by us does not constitute a claim of ownership.
We do not sell your personal or professional data.
Service Providers: Stripe (payments), Mux (video storage), Supabase (database), Twilio (SMS), OpenAI (Whisper transcription), Anthropic (Claude translation), and ElevenLabs (voice synthesis) process data as necessary under data processing agreements.
Regulatory Bodies: We may disclose information where required by law, tax authority, or court order.
Aggregated Analytics: We may publish aggregate, anonymised statistics about platform performance (e.g., total films, total dubbing minutes) that do not identify any individual filmmaker.
Active filmmaker accounts: Data retained for the duration of the account and the Filmmaker Distribution Agreement.
Post-termination: Account data retained for 90 days, then deleted, except where legal retention obligations apply.
Financial & agreement records: Retained for 7 years in compliance with tax and financial record-keeping requirements.
Verification documents: Retained for the duration of the filmmaker relationship and 3 years after termination.
Pipeline outputs: Retained for the duration of content availability on the platform. Deleted within 30 days of content removal.
Access: Request a copy of all personal data we hold about you.
Correction: Request correction of inaccurate information.
Deletion: Request deletion of your data, subject to our contractual and legal retention obligations.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests.
Withdrawal of Consent: Withdraw SMS consent at any time by replying STOP.
To exercise any right, email management@cinekrom.cloud. We will respond within 30 days.
We implement TLS encryption in transit, bcrypt password hashing, access-controlled admin endpoints (ADMIN_TOKEN-gated), multi-DRM video protection, and role-based access controls across both Studio and consumer domains.
Verification documents are handled by authorised personnel only and are not accessible to general platform systems.
If you believe your Studio account has been compromised, contact management@cinekrom.cloud immediately.
CineKrom Play Studio is operated from the United States. Data may be processed by our service providers in the US or other countries. We rely on Standard Contractual Clauses and other approved mechanisms for transfers from the EEA or UK.
We may update this Privacy Policy. We will notify filmmakers of material changes by email with at least 14 days' notice before changes take effect.
MensaSmoov Technologies and Solutions, LLC
Operating as CineKrom African Entertainment / CineKrom Play Studio
Email: management@cinekrom.cloud
Address: North Carolina, USA